Billing and Invoicing |
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Payment by debit/credit card |
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Payment by direct debit |
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Offline payments |
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Multiple cards per member |
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Payout tracking and alerts for card and direct debit payments |
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Dashboard |
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Customer branded |
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Staff noticeboard |
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Real-time employee chat |
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Member drop-off alerts |
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To-do tasks and employee assignments |
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At-a-glance statistics |
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Member birthdays |
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Quick links |
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Session/Class/Course Administration |
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Flexible classifications |
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Promotional images and narrative |
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Member eligibility |
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Comprehensive scheduling |
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Multi-recurrence scheduling |
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Integration with Zoom, WebEx, YouTube and more |
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Seamless integration with MZ-Remote |
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Multiple schedules |
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Advanced scheduling (E.g. "last Friday of each 3rd month") |
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Automated session reminders |
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Smart "social hours" reminder rules |
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Privacy and generation rule options |
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Social Media share functions |
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Closure days |
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Built-in Campaign and Lead Functionality |
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Pre-written campaigns for rapid deployment |
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Custom campaigns |
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Fully bespoke HTML campaigns |
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Single click posting to social media |
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Automated lead nurturing |
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Full lead management and tracking |
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Integrated lead communications |
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Custom sign-up questions |
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Automated wait lists |
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Chargeable trial sessions with online payment |
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Sell memberships to new and existing members, no touch |
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One-click convert lead to member |
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Full audit trail of lead activity |
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Forms and Questionnaires, with intelligent alerting |
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Online Training |
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Multi-level all-in-one training sessions |
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Exercises Library |
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Session builder, including complex supersets |
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Program builder |
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Sell no-touch online training programs |
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Automated support & accountability reach-outs (SMS and email) |
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Full progress tracking |
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Fitness device integration |
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Integrated member feedback |
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1-1 Training |
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Group Training |
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Custom Exercises |
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Credit Packs |
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Multiple credit pack options |
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Pay-as-you-go or membership options |
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Flexible start dates |
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Flexible end dates |
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Assign session and venue eligibility |
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Membership Plans |
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Multiple membership plans |
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Unlimited 'VIP' plans |
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Trial memberships |
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Private memberships |
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Per customer limits |
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Flexible commencement periods |
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Multiple payment plans with auto-renewal |
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Communications |
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Full 2-way communication via email |
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Full 2-way communication via SMS (*charged at cost) |
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All communications stored against member |
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Multiple email addresses and SMS numbers per member |
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Branded communications (your logo etc.) |
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Your own dedicated email address and SMS number |
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Online and Mobile Bookings |
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Multiple booking methods and payment options |
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iOS app |
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Android app |
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Custom in-app branding |
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Member/client injury and reliability issues clearly flagged |
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Auto-strike rules for unreliability |
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Auto-book slots for VIP members |
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Roll-call functions, with on-floor issue advisor |
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Waitlists |
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Flexible booking rules |
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Guest attendees |
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Member Management |
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Comprehensive member activity and profiling |
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Next-generation effective member nurturing programs |
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Member photos/avatars with nicknames |
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Fast, intuitive member searching |
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Configurable member groups |
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Family groups (incl. parental payment/comms) |
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Buddies (book & train with your friends) |
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Member reliablity metrics, with member feedback |
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Detailed member profiling |
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Full notes; documents; and incident logging |
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Share documents with members via app |
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Categorise documents |
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Custom forms (E.g. onboarding) |
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Generate branded member documents (E.g. diet plans) |
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Detailed membership and credit history/usage |
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View all communications to/from the member |
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Point-and-click injury recording, with trainer alerts |
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Record weight; body fat; BMI |
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Record personal achievements & PB's, including belts etc. |
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BodyHop body progress montages |
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Fitness tracker integration |
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Full transaction logging |
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A store tab/slate, for trusted members |
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Dynamic session booking calendar feed for each member |
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Employee management |
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Assign employees and managers |
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Record notes and documents against employees |
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Generate contracts etc. within Quoox |
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Record roles & remuneration, including multiple roles |
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Track employee shifts |
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Record and review timesheets |
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Record holidays and absences, linked to shift management, timesheets & payroll |
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Set employees to-do tasks, and track their completion |
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Shift Management |
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See shifts vs sessions at a glance |
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System alerting for open shifts |
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Unallocated session alerts |
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Shift conflict notifications |
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Configure shift patterns |
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Publish/unpublish shifts |
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Quick and easy shift creation |
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Shift filtering options |
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Alert employees of their shifts via the mobile app |
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Dynamic shift calendar feed for each employee |
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Timesheets |
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Manual or automated timesheets |
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Employees can clock-in/out via the app |
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GPS location validation at clock-in/out |
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Ad-hoc shifts supported |
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Payroll |
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Timesheet validation with easy exception alerting |
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Generate payroll data for export to your payroll system |
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Incident Logging |
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Record incidents against members |
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Record generic incidents |
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Incident log reporting |
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File Store |
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Store your business files within Quoox |
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Easy access for all employees |
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Private files |
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Fully branded collateral |
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Scheduled broadcasts |
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SMS and/or Email broadcasts |
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Website integration |
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Marketing integrations |
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Reporting |
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Point of Sale |
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Inventory management |
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Member tabs/slates |
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Tax accounting guideline compliant |
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Member Check-in |
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Self-service check in Kiosk |
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On-floor roll-call and issue alerting |
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Tell-a-friend |
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Multi-venue support |
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