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IS YOUR BUSINESS CRM STILL PLAYING CATCH-UP?

Success through Innovation

Quoox has been developed from the ground-up using modern, cloud-based technologies.

Without the constraints of legacy technology or tacked-on 3rd party tools, Quoox delivers a wealth of pioneering, innovative tools and functions not found in any other single platform. Our development plan is unrelenting. This keeps our product and your business ahead of the competition.

A few of our innovations are highlighted below, from the hundreds of features we provide as standard, and for one affordably monthly price.

Comprehensive member profiling

Medical and Injury Recording

Quoox‘s revolutionary Medical profiling enables you to easily record medical and injury details about your members, with a full audit trail. Your coaches are delivered up-to-date member information during roll call, enabling them to personalise each session – and ensure you don’t exacerbate known injuries.

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2-way Message Centre

Quoox‘s 2-way message centre enables you to pull all of your communications together into one central place, with a full audit trail, and ensuring GDPR compliance.

Messages can be sent and/or received by SMS message or email. You can setup response templates; allocate tasks to staff; create reminders and follow-up actions; and  much more. Never miss a member or lead query ever again, and reclaim your phone as your own!

2 way message centre
Promote your facility with Social Share

Social Share

Send your members a photo from their session, which they can share on social media direct from the Quoox mobile app.

Your members love this. It makes them feel engaged, and they will happily promote your facility without you even having to ask!

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Buddies

Buddies is a feature within the Quoox mobile app through which your member’s can buddy-up; see each others sessions; and easily book to attend the same groups. This builds community, loyalty and keeps members renewing.

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Build community and loyalty with buddies
Staff communication made easy

Staff Communications

Keeping your staff up-to-date can always be challenging, but Quoox solves this for you.

Quoox has a staff noticeboard; GDPR compliant in-built live staff chat (replacing WhatsApp); To-Do tasks; Reminders; and Assignments. Streamline all of your processes, dump expensive legacy platforms, and keep all your staff in-the-know!

Personal Bests

Record and share qualified personal bests with your members via the app, and see their progress within the Quoox portal.

You can setup and record pretty much any metric that you like, including non-numeric gradings – such as belts, medals etc. Show your members that you care, keep encouraging them, and pushing them forward.

Record and share personal bests
In-app document sharing and ready-made content library

In-app Document Sharing/Library

You can share pretty much any collateral that you like with your members via the Quoox app – whether it be newsletters; kit lists; diet plans; cookbooks; or more.

The Quoox library, included at no extra cost, includes a wealth of ready-made collateral that you can use with your members, all branded as your own. This includes diet plans; recipes; and cookbooks.

Activity Insight

Insights is Quoox‘s member tracking function. We integrate and consolidate metrics from Myzone® and Fitbit®, with more to come. Insights keeps your members engaged, and you can track their progress even when away from your facility.

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Member feedback and Insights with Quoox
On-floor roll-call

Roll Call

Roll call not only makes it quick-and-easy to check and mark member attendance, but it also delivers key member information to your coaches on-the-floor. This includes up-to-date medical information; notices & reminders; birthday & first session alerts; payment reminders and much more.

Member Drop-Off

Immediately identify those members at high risk of cancelling their membership.

Quoox provides a number of tools to enable you to spot; address; and prevent member drop-offs, all in a matter of moments.

Prevent member drop-offs
Multi-level, on demand training

Multi-Level On-Demand Training

There is no doubt that the future of the fitness industry is a fusion of in-person and online training. Quoox includes multi-level on-demand video training, delivered via the mobile app, as well as integration with the likes of ZOOM for your LIVE sessions.

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Incident Logging

It is a legal requirement to keep a log of all incidents and injuries that occur at your facility. Typically, when someone actually remembers to record them, these are jotted in a tatty notebook that lounges somewhere behind reception!

Quoox has built-in incident recording, both for generic incidents and members/staff linked. The record is always available, date-stamped and irrefutable (should you need to provide it as ‘evidence’).

Member-linked incident log
Point-of-sale member tab slate

Store Tab/Slate

Make your members feel special; save yourself transaction and administration costs; and ensure you never forgot to bill for your value-add sales.

Quoox‘s built in store includes a “member tab/slate” function where you can record sales of products to members, for charging at a later date. Say goodbye to sticky notes, and missed revenue.

In-Built Marketing and Nurturing

Is lead generation or nurturing another expensive, separate bolt-on to your CRM? Maybe it’s not provided at all.

Quoox has in-built lead generation and lead nurturing. Find out how it worked for EK Fitness.

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Lead converting landing pages
The Q drive file store

Q:\ Drive Document Store

Sharing your files with your colleagues can be a pain. Tools like Google Drive work, but are yet another piece of software you have to use in addition to your CRM.

Quoox provides built-in file storage and sharing in the form of the Q:\ Drive. Moreover, you can also share pretty much any document that you wish with your members via the mobile app.  No more lost emails, or “could you re-send me…” requests.

Coming soon...

At Quoox we’re adding to our list of features and offering every month.  These aren’t just “we’ve added a new report” type updates as you might be familiar with from other market leaders, but substantial new functions to help you, your business, and your members.

Watch this space…

New features coming soon to Quoox

Quoox is the next-generation fitness management software.