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IS YOUR BUSINESS CRM STILL PLAYING CATCH-UP?

Success through Innovation

Quoox has been developed from the ground-up using modern, cloud-based technologies.

Without the constraints of legacy technology or tacked-on 3rd party tools, Quoox delivers a wealth of pioneering, innovative tools and functions not found in any other single platform. Our development plan is unrelenting. This keeps our product and your business ahead of the competition.

A few of our innovations are highlighted below, from the hundreds of features we provide as standard, and for one affordably monthly price.

Comprehensive member profiling

Medical and Injury Recording

Quoox‘s revolutionary Medical profiling enables you to easily record medical and injury details about your members, with a full audit trail. Your coaches are delivered up-to-date member information during roll call, enabling them to personalise each session – and ensure you don’t exacerbate known injuries.

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2-way Message Centre

Quoox‘s 2-way message centre enables you to pull all of your communications together into one central place, with a full audit trail, and ensuring GDPR compliance.

Messages can be sent and/or received by SMS message or email. You can setup response templates; allocate tasks to staff; create reminders and follow-up actions; and  much more. Never miss a member or lead query ever again, and reclaim your phone as your own!

2 way message centre
Promote your facility with Social Share

Social Share

Send your members a photo from their session, which they can share on social media direct from the Quoox mobile app.

Your members love this. It makes them feel engaged, and they will happily promote your facility without you even having to ask!

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Buddies

Buddies is a feature within the Quoox mobile app through which your member’s can buddy-up; see each others sessions; and easily book to attend the same groups. This builds community, loyalty and keeps members renewing.

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Build community and loyalty with buddies
Staff communication made easy

Staff Communications

Keeping your staff up-to-date can always be challenging, but Quoox solves this for you.

Quoox has a staff noticeboard; GDPR compliant in-built live staff chat (replacing WhatsApp); To-Do tasks; Reminders; and Assignments. Streamline all of your processes, dump expensive legacy platforms, and keep all your staff in-the-know!

Personal Bests

Record and share qualified personal bests with your members via the app, and see their progress within the Quoox portal.

You can setup and record pretty much any metric that you like, including non-numeric gradings – such as belts, medals etc. Show your members that you care, keep encouraging them, and pushing them forward.

Record and share personal bests
In-app document sharing and ready-made content library

In-app Document Sharing/Library

You can share pretty much any collateral that you like with your members via the Quoox app – whether it be newsletters; kit lists; diet plans; cookbooks; or more.

The Quoox library, included at no extra cost, includes a wealth of ready-made collateral that you can use with your members, all branded as your own. This includes diet plans; recipes; and cookbooks.

Insights

Insights is Quoox‘s member tracking function. We integrate and consolidate metrics from Myzone® and Fitbit®, with more to come. Insights keeps your members engaged, and you can track their progress even when away from your facility.

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Member feedback and Insights with Quoox
On-floor roll-call

Roll Call

Roll call not only makes it quick-and-easy to check and mark member attendance, but it also delivers key member information to your coaches on-the-floor. This includes up-to-date medical information; notices & reminders; birthday & first session alerts; payment reminders and much more.

Drop-Off Prevention

Member drop-offs are a concern for any facility, as typically it means there is a high chance of the member cancelling their membership.

Quoox provides a number of tools to enable you to spot; address; and prevent member drop-offs, all in a matter of moments.

Prevent member drop-offs
Multi-level, on demand training

Multi-Level On-Demand Training

There is no doubt that the future of the fitness industry is a fusion of in-person and online training. Quoox includes multi-level on-demand video training, delivered via the mobile app – the only fitness management solution to provide this.

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Incident Logging

It is a legal requirement to keep a log of all incidents and injuries that occur at your facility. Typically, when someone actually remembers to record them, these are jotted in a tatty notebook that lounges somewhere behind reception!

Quoox has built-in incident recording, both for generic incidents and members/staff linked. The record is always available, date-stamped and irrefutable (should you need to provide it as ‘evidence’).

Member-linked incident log
Point-of-sale member tab slate

Store Tab/Slate

Make your members feel special; save yourself transaction and administration costs; and ensure you never forgot to bill for your value-add sales.

Quoox‘s built in store includes a “member tab/slate” function where you can record sales of products to members, for charging at a later date. Say goodbye to sticky notes, and missed revenue.

In-Built Marketing and Nurturing

Is lead generation or nurturing another expensive, separate bolt-on to your CRM? Maybe it’s not provided at all.

Quoox has in-built lead generation and lead nurturing. Find out how it worked for EK Fitness.

Learn more
Lead converting landing pages
The Q drive file store

Q:\ Drive Document Store

Sharing your files with your colleagues can be a pain. Tools like Google Drive work, but are yet another piece of software you have to use in addition to your CRM.

Quoox provides built-in file storage and sharing in the form of the Q:\ Drive. Moreover, you can also share pretty much any document that you wish with your members via the mobile app.  No more lost emails, or “could you re-send me…” requests.

Coming soon...

At Quoox we’re adding to our list of features and offering every month.  These aren’t just “we’ve added a new report” type updates as you might be familiar with from other market leaders, but substantial new functions to help you, your business, and your members.

Watch this space…

New features coming soon to Quoox

Quoox is the next-generation fitness management software.

All of this (and more) for just £199 per month*, with your first month free.
No strings. No commitments.

* This is a limited offer. Regular price (after promotion) £299 per month.

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At Quoox we take your privacy seriously, and never sell or share your information.

Product Features

Check out some of our core features, all included for just £199* per month. * This is a limited offer. Regular price (after promotion) £299 per month.

Billing and Invoicing  
   Payment by debit/credit card  
   Payment by direct debit  
   Offline payments  
   Multiple cards per member  
   Payout tracking and alerts for card and direct debit payments  
Dashboard  
   Customer branded  
   Staff noticeboard  
   Real-time employee chat  
   Member drop-off alerts  
   To-do tasks and employee assignments  
   At-a-glance statistics  
   Member birthdays  
   Quick links  
Session/Class/Course Administration  
   Flexible classifications  
   Promotional images and narrative  
   Member eligibility  
   Comprehensive scheduling  
   Multi-recurrence scheduling  
   Integration with Zoom, WebEx, YouTube and more  
   Seamless integration with MZ-Remote  
   Multiple schedules  
   Advanced scheduling (E.g. "last Friday of each 3rd month")  
   Automated session reminders  
   Smart "social hours" reminder rules  
   Privacy and generation rule options  
   Social Media share functions  
   Closure days  
Built-in Campaign and Lead Functionality  
   Pre-written campaigns for rapid deployment  
   Custom campaigns  
   Fully bespoke HTML campaigns  
   Single click posting to social media  
   Automated lead nurturing  
   Full lead management and tracking  
   Integrated lead communications  
   Custom sign-up questions  
   Automated wait lists  
   Chargeable trial sessions with online payment  
   Sell memberships to new and existing members, no touch  
   One-click convert lead to member  
   Full audit trail of lead activity  
Online Training  
   Multi-level all-in-one training sessions  
   Exercises Library  
   Session builder, including complex supersets  
   Program builder  
   Sell no-touch online training programs  
   Automated support & accountability reach-outs (SMS and email)  
   Full progress tracking  
   Fitness device integration  
   Integrated member feedback  
   1-1 Training  
   Group Training  
   Custom Exercises  
Credit Packs  
   Multiple credit pack options  
   Pay-as-you-go or membership options  
   Flexible start dates  
   Flexible end dates  
   Assign session and venue eligibility  
Membership Plans  
   Multiple membership plans  
   Unlimited 'VIP' plans  
   Trial memberships  
   Private memberships  
   Per customer limits  
   Flexible commencement periods  
   Multiple payment plans with auto-renewal  
Communications  
   Full 2-way communication via email  
   Full 2-way communication via SMS (*charged at cost)  
   All communications stored against member  
   Multiple email addresses and SMS numbers per member  
   Branded communications (your logo etc.)  
   Your own dedicated email address and SMS number  
Online and Mobile Bookings  
   Multiple booking methods and payment options  
   iOS app  
   Android app  
   Custom in-app branding  
   Member/client injury and reliability issues clearly flagged  
   Auto-strike rules for unreliability  
   Auto-book slots for VIP members  
   Roll-call functions, with on-floor issue advisor  
   Waitlists  
   Flexible booking rules  
   Guest attendees  
Member Management  
   Comprehensive member activity and profiling  
   Next-generation effective member nurturing programs  
   Member photos/avatars with nicknames  
   Fast, intuitive member searching  
   Configurable member groups  
   Family groups (incl. parental payment/comms)  
   Buddies (book & train with your friends)  
   Member reliablity metrics, with member feedback  
   Detailed member profiling  
   Full notes; documents; and incident logging  
   Share documents with members via app  
   Categorise documents  
   Custom forms (E.g. onboarding)  
   Generate branded member documents (E.g. diet plans)  
   Detailed membership and credit history/usage  
   View all communications to/from the member  
   Point-and-click injury recording, with trainer alerts  
   Record weight; body fat; BMI  
   Record personal achievements & PB's, including belts etc.  
   BodyHop body progress montages  
   Fitness tracker integration  
   Full transaction logging  
   A store tab/slate, for trusted members  
   Dynamic session booking calendar feed for each member  
Employee management  
   Assign employees and managers  
   Record notes and documents against employees  
   Generate contracts etc. within Quoox  
   Record roles & remuneration, including multiple roles  
   Track employee shifts  
   Record and review timesheets  
   Record holidays and absences, linked to shift management, timesheets & payroll  
   Set employees to-do tasks, and track their completion  
Shift Management  
   See shifts vs sessions at a glance  
   System alerting for open shifts  
   Unallocated session alerts  
   Shift conflict notifications  
   Configure shift patterns  
   Publish/unpublish shifts  
   Quick and easy shift creation  
   Shift filtering options  
   Alert employees of their shifts via the mobile app  
   Dynamic shift calendar feed for each employee  
Timesheets  
   Manual or automated timesheets  
   Employees can clock-in/out via the app  
   GPS location validation at clock-in/out  
   Ad-hoc shifts supported  
Payroll  
   Timesheet validation with easy exception alerting  
   Generate payroll data for export to your payroll system  
Incident Logging  
   Record incidents against members  
   Record generic incidents  
   Incident log reporting  
File Store  
   Store your business files within Quoox  
   Easy access for all employees  
   Private files  
Fully branded collateral  
Scheduled broadcasts  
   SMS and/or Email broadcasts  
Website integration  
Marketing integrations  
Reporting  
Point of Sale  
   Inventory management  
   Member tabs/slates  
   Tax accounting guideline compliant  
Member Check-in  
   Self-service check in Kiosk  
   On-floor roll-call and issue alerting  
Tell-a-friend  
Multi-venue support