The Quoox GMS workflow automations are a formidable "action engine" created using the technologies of the powerful Microsoft Azure platform, upon which the Quoox software has been created.
Automations are set in motion by the occurrence of user-definable "event triggers", for which there are dozens of "trigger points" embedded within the software platform.
When a trigger is "fired", the conditions that the user has defined for that event are then evaluated. Should the conditions match, the actions defined by the user then take place. Actions may be delayed or set for specific times of day, so as to obfuscate the presence of automation.
Quoox GMS has embedded within it dozens of different "trigger points". A few examples include:
Each different event type is then configurable in a wealth of different ways, further focussing and tailoring the actions that occur.
Over 20 different actions may be assigned as the result of a matching trigger. Actions may be stacked, timed, and also selected at random by Quoox GMS. Available actions include:
Combined together, the options presented by workflow automations are almost endless.
During several months of trials, Quoox's event triggers were shown to increase member engagement and boost membership renewals.
Supplemental to this functionality, as part of the Alchemy suite, comes Engage. This is a package comprising dozens of pre-written event triggers which are ready for immediate use. Additionally, as part of Engage, your Quoox account manager will further tailor the event triggers to your specific needs - enabling you & your members to benefit from these powerful automations with little-to-no setup effort.