When we first launched Quoox, our lawyers amassed a subscription agreement that came to over 35-pages. This then grew further every few months as we added more-and-more features to our product, and services to our company portfolio.
Whilst our agreement was still 'a mere pamphlet' compared to some comparable products out there, we realised that this approach was contrary to some of our company's fundamental ethics. We work in partnership with our clients, in a position of mutual trust - helping them manage & grow their gym businesses, whilst they understand that we will operate with integrity and with their interests in mind.
Our new agreement is just 4-pages, in a large typeface, and posed as a number of questions & answers - as opposed to complex terms & clauses.
Furthermore, our agreement has been reviewed, edited, and approved by the Plain English campaign, with them issuing our agreement their Crystal Mark of clarity.